CASE STUDIES
Let’s turn your challenges into opportunities for growth and lasting success.
Value-Driven ERP Design
A chemical manufacturing company was in the midst of an ERP implementation when progress began to stall. Core business processes had not been clearly mapped, and system design was being driven by ERP module settings rather than how the business should be operating. This created confusion around roles, approvals and workflows, and risked embedding inefficiencies into the new system. Leadership recognized the need to anchor the ERP design on the company's operational value chain.
Challenges: Without clearly defined end-to-end business processes, the ERP configuration relied heavily on generic software templates. The system did not reflect the company's integrated value chain, from raw material sourcing through production, quality and customer delivery. Users were uncertain about their responsibilities in the new workflows, approval paths were inconsistent, and cross-department handoffs lacked clarity. The lack of alignment threatened both user adoption and the ability to realize the intended efficiency gains.
Solutions: End-to-end process maps for key value chain stages: sourcing, production, quality, delivery
Defined data requirements and handoff points for each process stage
Configured ERP modules to reflect mapped workflows and approval hierarchies
Role-based system access aligned with operational responsibilities
User training sessions tied directly to value chain process maps
Outcome: By shifting from a software-driven to a value chain-driven ERP design, the company ensured its new system reflected how it actually created and delivered value. The reconfiguration clarified responsibilities, streamlined handoffs and improved data flow across functions. ERP adoption increased, operational bottlenecks were reduced, and the system became an enabler of business performance rather than a source of friction.
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Operational Improvement – Private Radiology Clinic
A multi-site radiology clinic needed to improve operational workflows to reduce patient wait times and prepare for regional growth.
Challenges:
Inefficient processes and lack of standardized procedures caused delays and operational bottlenecks.
Solutions:
Mapped current workflows and diagnosed bottlenecks.
Defined clear roles, documentation standards, and safety responsibilities.
Developed a scalable quality assurance protocol adaptable across sites.
Outcomes:
Reduced patient wait times by 25%.
Improved team coordination and operational consistency.
Positioned the clinic for successful regional expansion.
Client Quote:
“Breakthrough Edge’s operational improvements transformed how we manage patient flow and safety.” – Clinic Director, Private Radiology Center
Integrated SCM and Project Controls System – Industrial Plant
An industrial facility sought to unify supply chain management and project controls to improve transparency and decision-making.
Challenges:
Fragmented workflows across procurement, contracts, and cost control caused inefficiencies and reporting gaps.
Solutions:
Mapped cross-functional workflows and defined system architecture.
Delivered integrated dashboards and aligned user roles across functions.
Facilitated adoption with training and process standardization.
Outcomes:
Enabled data-driven decisions and reduced inefficiencies.
Improved transparency and accountability across capital and operations phases.
Client Quote:
“The integrated system gave us the oversight we needed to keep projects on track and costs under control.” – Project Controls Lead, Industrial Plant
Strategic Planning – Manufacturing Company
A mid-sized manufacturer entering a growth phase sought to align its leadership team and sharpen its strategic execution to sustain expansion.
Challenges:
Fragmented decision-making and lack of a unified execution framework led to missed opportunities and inconsistent performance tracking.
Solutions:
Facilitated strategic workshops with executive and operational leaders.
Conducted SWOT, scenario planning, and KPI alignment sessions.
Developed a detailed 12-month execution roadmap with clear milestones.
Outcomes:
Achieved cross-functional alignment, enhancing decision-making and accountability.
Improved performance tracking and prioritization of investments, leading to measurable business growth.
Client Quote:
“Breakthrough Edge helped us clarify our strategy and translate it into real actions. Within a quarter, we had alignment across departments and traction on our key initiatives.” – VP Operations, Mid-Size Manufacturing Firm
Transforming Productivity Assessment with Data-Driven Modeling
This model enables capital projects to: - Justify productivity losses in a consistent, transparent manner. - Improve the accuracy of cost allocation for non-productive time. - Shift from subjective estimations to data-supported evaluations, ultimately informing better planning, claims management, and benchmarking.
A major Canadian industrial project required a reliable, transparent and standardized approach to quantify the loss of productivity due to location-specific constraints — such as extreme weather, remote access, and operational overlap — while maintaining alignment with cost reporting structures. Existing methods were either anecdotal or inconsistent, making it difficult to support assessments or understand true project performance.
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Outcomes:
The result was a scalable, practical tool that blends science and application: - Transparent methodology backed by peer-reviewed research and industry sources. - Customizable for different project contexts - brownfield or greenfield, modular or conventional. - Audit-ready outputs that align with reporting frameworks while staying adaptable to future data availability.
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Asset Information Management (AIM) Program – CO₂ Conversion Plant
A CO₂ conversion plant required a robust asset information management framework to support digital continuity and regulatory compliance.
Challenges:
Disparate data sources and unclear governance limited operational readiness and asset integrity.
Solutions:
Defined asset information lifecycle requirements and governance roles.
Mapped integration across engineering, operations, and maintenance functions.
Created a phased implementation roadmap with clear milestones.
Outcomes:
Established a single source of truth for asset data.
Enhanced operational readiness and compliance from day one.
Supported long-term digital transformation goals.
Client Quote:
“Breakthrough Edge helped us unify our asset data and build the foundation for our digital future.” –VP Execution, CO₂ Conversion Facility
Capital Project Review – Mining Expansion
A $400M mine expansion nearing execution required an independent assessment to validate readiness and cost estimates.
Challenges:
Uncertainties around cost assumptions, schedule feasibility, and risk management threatened project sanctioning.
Solutions:
Reviewed capital estimate structure, key assumptions, and benchmarks.
Assessed schedule logic, contracting strategies, and escalation contingencies.
Delivered actionable recommendations to strengthen governance and risk mitigation.
Outcomes:
Enhanced confidence in sanction decision-making.
Adjusted execution readiness plan and contingency allocation, reducing potential overruns.
Client Quote:
“The independent review by Breakthrough Edge gave us the clarity and confidence we needed to move forward with sanction.” – Capital Project Manager, Mining Company
Strategic Planning & Leadership Training – Industrial Client
We partnered with an industry collective comprising multiple companies to design and deliver comprehensive education on strategic planning. Our engagement included foundational training and deep-dive workshops on practical tools such as SWOT analysis, Decision Matrix, and Balanced Scorecard. Importantly, we integrated cultural and behavioral considerations to ensure leadership alignment not just on strategy but also on mindset and organizational dynamics. These sessions equipped leadership teams with the skills to effectively align strategy with execution in a cohesive, culturally aware manner.
Challenges:
The companies were facing challenges in harmonizing strategic approaches across diverse organizations and needed a common framework that accounted for both structural and behavioral elements impacting decision-making and performance tracking.
Solutions:
Developed tailored educational modules covering strategic planning fundamentals, advanced analytical tools, and behavioral alignment.
Facilitated interactive workshops addressing cultural dynamics alongside strategic frameworks like SWOT and Balanced Scorecard.
Supported cross-company collaboration to foster shared understanding, accountability, and cultural cohesion.
Co-created actionable execution roadmaps customized for each organization, incorporating both process and people factors.
Results / Value Delivered:
Enhanced strategic and cultural alignment across multiple companies within the collective.
Built practical skills enabling leaders to make data-driven decisions while fostering a positive organizational culture.
Established a replicable model for ongoing strategic planning and leadership development that respects behavioral dynamics.